SMS Terms
Who sends nocold.email text messages, what they contain, how you opt in, and how to get help or stop them at any time.
Last updated 2026-09-27
1. Program overview
nocold.email text messages are part of the SMS messaging program operated by Kimeur Labs, LLC. All messages are sent from our toll-free number +1 (888) 604-1118.
Every message begins with nocold.email:, so you always know who is texting you. The same number also sends messages for other Kimeur Labs, LLC brands, each starting with its own name. See the program-wide SMS terms for the full list.
The automatic replies to STOP, HELP and START come from the shared number itself, so they begin with Kimeur Labs: instead.
2. Messages we send
We only send messages that you have asked for:
- One-time verification codes, when you confirm your mobile number with nocold.email, for example to sign in or on a support request.
- Account and transactional notifications that you requested, such as an update on a report or support request you sent.
- Replies to support conversations that you started.
We do not send marketing or promotional messages through this program.
Example messages:
nocold.email: Your verification code is 482913. It expires in 10 minutes. Reply STOP to opt out.
nocold.email: We received your support request #NC-1187. We'll text you here when it's answered. Reply STOP to opt out.
nocold.email: Thanks for contacting support. Reply to this message to continue the conversation. Reply STOP to opt out.
3. How you opt in
You join the program only by giving us your mobile number yourself, on the nocold.email website:
- You enter your mobile number in the phone field of a sign-in or support form.
- Beneath the field and beside the button, the form shows the consent statement below. Consent is never pre-selected: any consent checkbox is unchecked by default.
- You tap Send code (or the form's equivalent button) to receive a one-time verification code by SMS.
The consent statement reads:
By providing your mobile number and tapping 'Send code', you agree to receive SMS messages from nocold.email (Kimeur Labs, LLC) about your account and requests, including one-time verification codes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. See our SMS Terms and Privacy Policy.
Consent to receive text messages is not a condition of any purchase. We never add numbers to the program from purchased lists, from third parties, or from any source other than you.
4. Message frequency and cost
Message frequency varies with your activity, for example one message per verification code you request. Message and data rates may apply, according to your mobile plan.
5. How to opt out
You can stop receiving messages at any time. Reply STOP, UNSUBSCRIBE, CANCEL, END or QUIT to any message from +1 (888) 604-1118. You will receive one final message confirming that you have been unsubscribed, and no further messages after that:
Kimeur Labs: You are unsubscribed and will receive no further messages from this number. Reply START to resubscribe.
Because the number is shared, opting out stops text messages from this number for every Kimeur Labs, LLC brand. If you opt out, we will not be able to send you verification codes by SMS.
6. How to get help
Reply HELP to any message for help, or email us at privacy@nocold.email. The reply to HELP reads:
Kimeur Labs: Help at hello@kimeurlabs.com or kimeurlabs.com/sms-terms. Msg frequency varies. Msg and data rates may apply. Reply STOP to opt out.
7. Opting back in
If you have opted out and want to receive messages again, reply START to +1 (888) 604-1118:
Kimeur Labs: You are resubscribed to account and code messages. Msg frequency varies. Msg and data rates may apply. Reply HELP for help, STOP to opt out.
8. Carrier disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device, and we cannot guarantee that every message will arrive.
9. Privacy
We never sell your mobile number or your SMS opt-in consent, and we never share them with third parties or affiliates for their marketing purposes. We share them only with the service providers that deliver our messages, such as Twilio, and only for that purpose.
For more on how we handle personal information, see our Privacy Policy.
10. Contact
nocold.email, operated by Kimeur Labs, LLC
Email: privacy@nocold.email
SMS: +1 (888) 604-1118 (reply HELP)
Program-wide terms: kimeurlabs.com/sms-terms